LEAD TIME & SHIPPING
1. For bulk order : Goods will be dispatched within 25-30 business days after receiving the payment.
2. For Sample/small orders : Goods will be dispatched within 1-5 business days after receiving the payment.
3. Possible Delays: Lead time may vary based on order volume and availability of materials. We will notify you promptly of any unexpected delays.
4. Expedited Options: For urgent orders, please contact us to discuss expedited processing options and associated costs.
5. Custom Orders: For custom or made-to-order items, lead time may be longer. We will provide an estimated timeline upon confirmation of your order.
WARRANTY
Smart Handicrafts warrants all goods against manufacturing defects for one year, excluding damage caused by misuse, mishandling, or improper maintenance.
(This item is covers warranty of 1 year from the time of delivery against manufacturing defects only. In case of manufacturing defects or issues, we will replace the part after warranty confirmation by our technical team, but we won’t offer refunds or replace the entire product.)
