Built on trust.
Protected by transparency.

We may collect the following personal and business information:

• Name and business or company name
• Phone number and email address
• Billing and shipping address
• GST or tax-related details, where applicable
• Quotation, order, invoice, payment, and delivery information
• Messages, enquiries, and support communication shared through WhatsApp, email, website forms, or other official channels

We use your information to:

• Respond to product enquiries and technical support requests
• Prepare quotations and process orders
• Send order confirmations, invoices, payment updates, and shipping notifications
• Communicate through WhatsApp Business API, email, phone, or other official business channels
• Improve our website, products, services, and customer experience
• Comply with legal, tax, accounting, and regulatory requirements

We do not sell, rent, or trade your personal information. We may share only necessary information with:

• Shipping and logistics partners
• Payment service providers
• Accounting, invoicing, CRM, and business management systems
• Technology platforms used for website, communication, and service operations
• Government, legal, or regulatory authorities when required by law

We use reasonable technical and organizational safeguards to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

While we take appropriate measures, no electronic storage or internet-based transmission method can be guaranteed to be completely secure.

We retain information only for as long as necessary to:

• Serve customers and fulfil business requests
• Maintain order, invoice, and transaction records
• Resolve disputes or support issues
• Meet legal, tax, accounting, and compliance obligations

You may contact us to:

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of data, subject to legal and operational requirements
• Withdraw consent for non-essential communication

Our website may use cookies and similar technologies to support functionality, improve browsing experience, understand website usage, and enhance our online services.

You may manage cookie preferences through your browser settings where applicable.

Our website and business operations may use third-party services such as payment gateways, logistics providers, WhatsApp Business services, analytics tools, hosting providers, and business management platforms.

These third parties may process information according to their own privacy policies.

We may revise this Privacy Policy from time to time to reflect operational, legal, or service-related changes. Updated versions will be published on this page with the latest revision date.