Clear terms.
Built for trusted business.

By accessing our website, submitting an enquiry, requesting a quotation, placing an order, or communicating with Smart Handicrafts®, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

Smart Handicrafts® provides electronic modules, lighting-related components, rechargeable systems, technical products, and associated business support for handicraft, décor, lighting, and manufacturing applications.

Product information, specifications, pricing, and availability may be updated from time to time.

• Quotations are subject to product availability, quantity, specification, and validity period stated in the quotation.
• An order is considered accepted only after confirmation by Smart Handicrafts® and, where applicable, receipt of required payment or purchase confirmation.
• We may clarify technical requirements before processing custom, bulk, or application-specific requests.
• Any modification after order confirmation may affect pricing, lead time, or availability.

• Prices may be shown online, shared by quotation, or confirmed directly by our team.
• Applicable taxes, shipping charges, payment gateway charges, or other costs may be added where relevant.
• Payment terms depend on the nature of the order, customer type, and quotation terms.
• Orders may be processed only after the required payment condition is fulfilled.

• Delivery timelines are estimated and may vary based on order quantity, product availability, courier movement, or operational factors.
• Shipping is handled through logistics partners or mutually agreed dispatch methods.
• Customers are responsible for providing accurate shipping details.
• Risk related to incorrect address information or delays caused by third-party logistics may be handled on a case-by-case basis.

• Customers should review product specifications and suitability before purchase or installation.
• Technical guidance provided by our team is based on available information and intended use communicated by the customer.
• End-product compliance, mechanical integration, installation quality, and application safety remain dependent on the final product design and use case.
• Products should not be misused, altered beyond intended application, or installed in unsafe conditions.

Returns, replacements, warranty review, or technical support are handled according to the nature of the product, order terms, issue reported, and applicable Smart Handicrafts® policies communicated at the time of sale.

Customers should report product concerns with relevant order details, photographs, videos, or testing information where required.

The Smart Handicrafts® brand name, website content, product descriptions, graphics, design elements, documents, and other materials are owned by or licensed to Vaidahi Kala Private Limited unless otherwise stated.

Unauthorized copying, reproduction, misuse, or redistribution is not permitted.

To the extent permitted by applicable law, Smart Handicrafts® shall not be liable for indirect, incidental, special, or consequential losses arising from use of the website, delayed communication, third-party service interruptions, or misuse of products.

Our responsibility for product-related matters will be assessed in accordance with the applicable order terms, invoice terms, and relevant business policy.

Our website and communication workflows may rely on third-party platforms such as payment gateways, logistics providers, WhatsApp Business services, analytics tools, hosting systems, and business management software.

These third-party services are governed by their own applicable terms and policies.

We may update these Terms of Service from time to time to reflect changes in our business, website, legal requirements, or service processes.

The updated version will be published on this page with the latest revision date.